REVPAR International | Services | Asset Type

Undertook a financial feasibility study of constructing a new community club and/or renovating the existing club facilities at an Army base. The analysis entailed administering and tabulating a survey and conducting focus group interviews, in an effort to ascertain the tastes and preferences of the user population and their general opinions and usage of the existing club facilities. Furthermore, an operational analysis was conducted to determine areas of the operation where improvement could lead to potential increases in revenue. The project eventually led to a recommendation on what facilities to renovate and estimated revenues, expenses, and return on investment.

Undertook operational reviews of city and country clubs to identify areas of improvement within the operations relative to increasing controls, reducing operational expenses, and improving overall operational efficiency. The assignments included an analysis of staff productivity, purchasing, receiving, storing and issuing procedures, operational organization, and accounting controls. The overall scope of the projects were to identify areas where improvement would have a positive effect on bottom line income.

Identified ways to increase revenues; decrease expenses; and increase patronage to the Officers’, Enlisted, and NCO clubs at an Army base. We undertook market research through focus group surveys to ascertain the tastes and preferences of the potential user population, and subsequently reconciled it to the product being offered by clubs. Separately, we conducted an operational review of the procedures and practices at each club at the departmental level to identify ways in which the product offering at each club could be enhanced or improved to increase patronage, product quality, etc., without increasing expenses. Lastly, we reviewed the financial and operating performance of the clubs, inclusive of organizational structure, staffing levels, purchasing and receiving, storing and issuing, billing and collection, membership dues structure, facility usage, etc., in an effort to identify areas in need of improvement that would lead to cost savings and greater profitability. One of our recommendations included consolidating the three clubs into one community club to improve the low patronage that was occurring at all three facilities.

Undertook a diagnostic review of the operations and membership marketing efforts of a city club to determine areas for improvement which would result in increased operating profits. The project also focused on indicating any outlets within the club which should be closed permanently or operated on a restricted schedule as cost cutting measures which would not have an adverse effect on the members as a whole. A market analysis of competitive city clubs was also undertaken to determine how the subject facility was performing relative to the overall market.

Performed an operational audit and analysis of the pro-shop operation at a country club. This study involved a comparative analysis of the current pro-shop operation versus pro-shop operations at area upscale country clubs. The project also entailed evaluating the compensation package of the pro-shop staff to determine if they were within the parameters of compensation being offered at similar facilities in the area.